It was a significant year, celebrating 130 years as an organisation and coming off the back of the recent Olympic Games in Rio, and was an opportunity to reflect this theme across the 2016 Annual Report to showcase a dedication to being the best and the evolution of the sport, reflecting the positive way in which it represents itself in the industry.
With the use of gold tones, new design elements throughout and a very visual photographic and infographic approach, it gave us the ability to inject a fresh look and feel to a very comprehensive document.
A global powerhouse, Schneider Electric’s role is to make sure that ‘Life is On’ for everyone, everywhere, at every moment. They do this by delivering connected energy and efficiency solutions in more than 100 countries.
One of the many brands they represent in New Zealand is PDL, a product brand with rich heritage and its origins firmly in Christchurch. As a supporting promotion to the brand activity, which is celebrating 80 years this year, we created a Facebook promotion to get people excited about the upcoming renovation season and featuring 3 specific areas of importance to PDL by Schneider Electric, those of Style, Smart and Safety. It gave us an opportunity to focus on stylish solutions that are smart and high tech as well as the many safety products they have that are important to feature in your home.
The underlying objective was to generate greater engagement among the audience by getting people to sign-up to Envisage, PDL’s eDM that features trends, tips, product info and general inspiration for homeowners.
Winners received renovation packs to the value of $500, plus a Resene voucher to the value of $100 across all 3 areas of Style, Smart and Safety.
Tasked with creating a piece to incentivise the sales team to register customers for the new quickchip.co.nz sampling tool, we approached the creative concept with a modern take on good ole’ fish n’ chips.
We wanted to engage the audience through the use of the familiar - but with a twist. The pack, a branded brown paper bag, was a tribute to the modern day takeaway format for gourmet burgers etc. It contained a combination of surprise and delight elements plus vital educational information.
A handful of chocolate fish, wrapped in QuickChip branded newsprint, coupled with real potato chips in a branded chip box, were the tasty treats that accompanied QuickChip related business information. This information was presented in the form of a takeaway menu - outlining the new sampling service, an update on some of the latest product releases and a word from the new Head Chef (Laminex New Zealand’s new General Manager).
For a select group of the sales team, the whole piece was personalised and included a real lemon, with a printed belly band, which outlined details of rewards for them to get their customers signed up - the perfect accompaniment to the meal.
Uptake and engagement were high across the business as over 500 packs were distributed throughout the company to team members, key customers and supply chain stakeholders.
Fun, fresh and informative. - the DM was the key piece in introducing the revitalised quickchip.co.nz brand and service.
What they said “The DM campaign has been a huge success in building not only internal team knowledge and excitement but also awareness in the market, resulting in signups by customers. The QuickChip DM even got rave reviews by our digital and communications team at Formica North America! Another great result from working with the team at Davy & Chapman.”
Kelly Cook | Laminex New Zealand Digital Marketing Manager.
Waitemata Endoscopy is a modern, day stay endoscopy centre offering access to a group of surgeons and gastroenterologists performing diagnostic and therapeutic endoscopy – gastroscopy, colonoscopy or flexible sigmoidoscopies and working together at Southern Cross Hospital North Harbour. Waitemata Endoscopy creates an inclusive patient experience, working together to provide the very best care, service and environment. As part of a repositioning strategy, we were engaged to revisit their brand and visual identity and present it in a fresh and modern way, that remains true to their values.
In the creative execution, we developed ‘WE’ as part of the visual identity, an acronym for Waitemata Endoscopy, but in doing so also gave us the opportunity to use this as a ‘unifying statement’ to be used across all written marketing collateral, setting the tone for how we communicate with the audience.
‘Having had a relationship with Mike and his team since 2008, we engaged Davy & Chapman to revitalise our brand and visual identity. The development and construction of a new facility prompted the decision to also look at our brand and understand how best to reflect the values we’re passionate about at Waitemata Endoscopy. In addition to creating a new logo and visual expression, the team at Davy & Chapman worked with us very closely to understand our strategy and direction and every step of the way have guided us with their insights and professional opinion, ultimately giving us a fantastic result that has meaning and relevance to our audience. We’re excited to be working them to rollout the brand across other collateral and with their attention to detail, willingness and passion for what they do, we know the team will deliver us a great result now and in the years ahead.’
Sarah Watson, Manager & Registered Nurse | Waitemata Endoscopy
Creativity and craftsmanship is the soul of a kitchen and bathroom design project and our opportunity as an agency was to reinvent and reimagine the NKBA awards platform for 2016.
Excellence in Design 2016 is modern, fresh, bold and progressive and we’ve been involved across all touchpoints including marketing, sponsorship collateral, creative design and execution, as well social media and event planning to bring a truly cohesive and successful awards season result for the team at NKBA. Our role as an creative agency is to have NKBA be a recognisable expert in supporting the design and manufacturing community and articulating that in our approach was important to elevate that profile and awareness in the market.
Relationships and connections among our clients, our team, our industry are incredibly important to the success of our businesses and with a passion for creativity will help our businesses thrive. As a design-led and strategically driven agency, we’re proud to be working with NKBA to support the creative community, elevate the positioning and awareness of the NKBA and the Awards brand to ultimately benefit its members.
We know that with the work that designers, craftspeople, and our industry do, that the end result has an undeniable influence on our lives - the kitchen and bathroom are clearly at the heart of our homes, so they influence not only our visual environment, but how we feel, how we live and how we interact with each other and together, we’ve created a platform that is creatively distinctive, special and engaging in todays market.
With this year’s incredible results in the number of entries, greater brand awareness both through traditional and social channels, together, we’ve set a new benchmark in what NKBA can be and achieve for its members and we’re proud to be their creative agency partner. To learn more, visit NKBA.
Featured winning entries below include (from top to bottom):
- Supreme Kitchen Design Winner, proudly sponsored by Fisher & Paykel - Morgan Cronin of Cronin Kitchens
- Supreme Bathroom Design Winner, proudly sponsored by Fisher & Paykel - Detail by Davinia Sutton (Manufacturer - Fineline Joinery)
We were approached by Mike Thompson and his team to begin looking at the process around establishing a new brand to accommodate 3 existing businesses; Teubel, Gael and Signet. We began the process of looking at the existing business, the market it operates in, the products, service expectations and the industry as a whole, always aligning back to the overarching goals of the business of what needed to be achieved. Given the nature of the electrical industry, we paid particular attention and consideration to the name, looking closely at tone, first impression and visually how it sounds in conjunction with the overall value proposition of the business and our vision for the supporting visual identity. We soon settled on ‘Trical - Innovation - That’s Electric’
Given the need to support three existing, iconic and market leading heritage brands, it was important to consider and reflect a customer centric approach for the business and its overarching brand. The identity needed to be personable, approachable, modern, yet be grounded in it’s history, spanning some 60 years and articulate the company vision of being an innovative electrical manufacturer, proud to be NZ made.
As part of building a holistic brand experience, we developed an ‘elevator pitch’ to help communicate to clients and customers the essence of Trical, the brands, their passion for being NZ made and the quality standards set by the Trical team and what they stand for:
‘We’re one of NZ’s leading suppliers of electrical enclosure and switchboard solutions including Gael, Teubel and Signet, servicing the electrical trades across industrial, commercial and residential markets. Proud to be NZ made, we’re fit for purpose; manufacturing ‘best in class’ products you can trust, supported by a passionate team.’
The end result was a modern, progressive brand identity, recognising the intrinsic value in each of the 3 iconic brands.
‘We engaged Mike and the team at Davy & Chapman as our brand agency to create and develop, a new company name, brand identity and fresh new look. We provided our mission statement, values, beliefs and a description of what we did and left them to it. They read the brief perfectly and there is very little we have changed.
Davy & Chapman are now involved in all Marketing aspects from general stationery items, signage, branding guidelines, graphics, advertising, “brand police” and the development of a new website. With an easy to understand strategic approach, they have worked closely with us to understand our business, the challenges of bringing three iconic brands together and the shift of three businesses into a new purpose built administration, engineering and manufacturing facility. It did not matter what we threw at Mike and the team, they took a proactive approach from day one, bringing creativity, fresh thinking, passion, on time, while juggling a number of tasks at once.
I am very thrilled and excited with the outcome and look forward to a continuing partnership as we build the brand further. It is very refreshing to have Mike who is so committed to the brand, the look and to have the attention to detail to make sure everything is absolutely perfect. I very much appreciate the practical advice and experience of an agency partner like Davy & Chapman and they will prove to be an integral part of our ongoing business success.’ Mike Thompson, Managing Director | Trical Limited
Laidlaw College is the largest interdenominational Christian College in New Zealand, offering qualifications from certificate to doctoral level, in the areas of theology and biblical studies, mission, ministry, counselling and teacher education. As a leading education provider it was important that their brand, and in particular website reflected the style, cultural diversity, values and approach of the college.
Having had a relationship for some 5 years, we were engaged to create a seamless online user experience with a clear purpose of driving engagement among prospective students. Together with Laidlaw College we established three goals: increase conversion of prospective students to the college; highlight the key services of the college and express the energy and life the college exhibits; and finally provide a portal for all other students, staff and alumni. In an effort to better inform our strategy, we conducted a comprehensive Discovery phase, drawing on key insights that set the foundation for the website and overall digital direction. We distilled the amount of information into a logical wire framing prototype to ensure the user journey was right, with clear ‘call to actions’ along the way to enhance the experience. As one of the primary marketing tools for the college, we were able to reduce the amount of written content and engage users through the use of rich video content.
In parallel to the site’s design, we were also reviewing their existing brand strategy and the college’s marketing collateral. Combining a clean design aesthetic with personal and engaging photography, rich video content and a bold colour palette that reflects cultural diversity, we were able to develop a website that has provided a significant return on investment, through increased usability, accessibility and increased enrollments.
“Service excellence and beautifully crafted creative is what we experienced working with Mike and the team at Davy & Chapman. They truly have put their heart and soul into creating a world class website, underpinned by clear and articulate strategy and blended with passion.” Shelly Neethling, Communications and Marketing Manager | Laidlaw College.
As New Zealand’s leading manufacturer, supplier and distributor of decorative surfaces and panel products, Laminex New Zealand’s range of products provide comprehensive solutions for both residential and commercial spaces.
We work in close partnership with the marketing and wider team to provide creative strategy, production and media solutions that support and grow Laminex New Zealand’s market presence. From marketing and sales collateral, through to print advertising, online, social, experiential and events, we savour the challenges inherent in the sales support and marketing of a large number of different product and services, both B2B and B2C, across a diverse number of channels.
Our relationship with the National Kitchen & Bathroom Association (NKBA) began initially as we were engaged to develop a fresh approach to (and manage) their well established annual awards program.
The challenge was to create a leading and engaging awards platform for NKBA - this soon expanded to exploring some of the unrealised potential, not only in the awards program but within the NKBA brand itself.
Through a close partnership, we continue to develop strategies and explore opportunities that will increase the effectiveness of the NKBA brand and the annual event. These include the design of new core branding for the program, alternative event formats and categories, increased designer engagement, promotional activity, media partnerships, conference locations and experiences - plus the introduction of a VERY exciting international guest speaker (to be revealed early 2016).
With a new energy and a passion to achieve growth, we aim to bring the NKBA brand to life - helping the organisation grow, through its support and development of its members, the designers who make up a large part of New Zealand’s kitchen and bathroom industry.
Breathtaking locations, rugged beauty, the ultimate courses. New Zealand Golf & Travel was born. In a saturated market where golf tours were the primary focus, our challenge was to create a brand and digital experience that clearly communicated an all inclusive, premium end-to-end experience. This for the traveller passionate about not only golf, but equally excited about our beautiful country and its endless tourism experiences, fine dining, accommodation, education and coaching opportunities.
We developed a brand that took its inspiration from the contours of the New Zealand Landscape, with a colour palette of grey, copper and green to bring together a cohesive identity, unique to the market, yet modern and engaging with its simplicity. A balance of warm and cool tones to balances energy with professionalism.
A range of special finishes were used in the printed collateral, including copper foiling and varnishes to highlight the premium experience on offer. This has been especially important when presenting at international trade shows in positioning our golf market on the global stage.
August 2015 will see an exciting new project come to life. Here are a couple of snapshots of various stages of an exciting new website, including photography and video production giving our client and their audience a fresh and powerful new user experience. Watch this space for further updates.
As Co-founder and Creative Director of Davy & Chapman, I had the privilege of being invited to speak at a client conference in Fiji last week on brand, it’s importance to the success of their business, how their customers perceive them, and understanding the next steps to fully integrate the refreshed brand across all the touchpoints of their business.
Early 2014, we started initial discussions and began working with them to transition and refresh their logo and identity which had remained the same, visually for some 20 years. Our approach in this situation is always to understand the intricacies of their business; their vision, brand promise, key objectives and business drivers. Only after we had exhausted a list of questions and tackled the ‘Discovery’ work, was it time to look at their brand strategy in closer detail. After several discussions, in-depth meetings and conversations with various stakeholders and clients alike, It was time to prepare the new strategy, capturing the essence of who they are and what they offer to their clients. As a successful company in their own right, they recognised the need to revisit their brand, engage the experts and lay the foundation, understanding how important it was to the growth and future direction of the company. It was a chance to remind and excite their audience about what remained unique about them, why they remained a credible and trusted provider in their industry, so not only did it give the opportunity for their clients to connect on another level, but it provided a great foundation for them entering new markets and for those that had yet to experience their brand, their associated services and their distinct point of difference.
Central to any brand is how your audience feels about your company, product or service - that memorable experience, the emotion, the gut feeling. This feeling they experience is your brand. A current opinion is not to consider these people as ‘consumers’ but to consider them as ‘humans’. We are such a marketing driven society that sometimes we forget that we don’t like to be spoken to as ‘consumers’ but as ‘people’ that actually make informed and educated decisions - this forms genuine connections and relationships. We always need to ask the question: how do we want to engage with a brand?, what do we want that experience to be like?. I don’t want to be sold something, I want to buy something and experience a deeper level of engagement in doing so. I can be a real sucker for a great brand and that experience is always what I’m after, making it memorable and therefore making it a ‘no brainer’ to return time and time again.
I was excited! An amazing opportunity to talk about a topic that not only I’m extremely passionate about, but one that is clearly what Davy & Chapman is built on. What it does is constantly challenge my thinking; ‘thinking differently’ and excites and drives me. Sometimes when a topic excites you, you tend to try and cover as many exciting points as possible, but what I needed to do was clearly articulate the main points - get the basics right, express our passion and approach and get them engaged as an audience, to think, to react, to question and to challenge. In essence, understand what my audience wanted to know and why - that good old ‘What’s in it for me’ approach, taking a considered view on any topic or subject, but especially one that is at the heart of any successful business.
Brand has a lot of mystery about it. Often questions about where to start, are we doing it right, how do we define it, could we be doing it better, so it was an opportunity to really de-mystify ‘Brand’ and in simple terms explain why I believe its one of our most powerful strategic tools as a business. Whilst I had been preparing the conference presentation I was re-reading ‘The Brand Gap’ by Marty Neumeier and this influenced my approach considerably. Such a fantastic book that should be the ‘go-to’ for any business wanting to bridge that gap between logic and creativity.
As a creative agency we’ve certainly experienced clients that ‘get it’, that recognise the value that great creative offers their business, clear examples that it improves business performance but more importantly how their customers experience them as a company. An insights led and design driven approach is consistently proving successful for businesses, locally and abroad and really gives the opportunity to express their individuality, their point of difference - which is exciting to see! no matter what industry you represent, design has a place, an important place in your success and it should never, ever be under-estimated.
What Marty articulates is how to bridge the gap between business strategy and design. This is often one of the biggest challenges we face as ‘creatives’ or ‘creative agencies’ - talking to our clients about how important it is that strategic thinking under pins not only just the creative expression of their brand but all the brand touchpoints. We’re not just about typography, colour palettes and crafting beautiful creative - we’re passionate about truly understanding business and business thinking to ensure what is developed really addresses ultimately the pain points of their audience - their clients, their customers and what their current challenges are today and what they potentially look like tomorrow. Creative must have purpose! it must serve to make things easier for business to move ahead and when you have the fundamental thinking right, each step becomes easier to driving business success as you can align every decision back to the vision for the business.
Given it was one of my first ‘official’ speaking engagements, it was critical to distill key points, providing some clear action points on ‘how to’ and ‘what to do next’, manageable steps that serve as a guide to heading in the right direction. In my mind, it’s important as an agency partner to ‘keep it real and authentic’ for our clients.
Learning, growing and challenging yourself excites me and has reinforced my passion for strategic thinking, creative design and execution and re-affirmed my passion for my company and how we help those businesses that need support, advice, and a guiding expert in their field. I’m super excited about the future, doing something I love and helping others leverage this extremely powerful strategic tool, called ‘Brand’.
Over 7 years ago we were tasked with rebranding Penrose High School to One Tree Hill College. One clear objective of the creative brief was to retain the strong values and heritage that the school has established over its 53 year history. It was essential that the end result of this brand change be seen by the community as an evolution for the college, and not a new beginning. They wanted an identity that reflected a progressive, diverse and committed college that seeks to be the college of first choice in their community.
The renaming of the school, the exceptional property redevelopment taking place and the opportunity to evolve the brand all give cause for celebration. In their 60th year, One Tree Hill College once again engaged us in the development of a ‘special’ identity for their brand, one that reflected their progressive approach to education and their values of energy, vitality, multiculturalism and the heritage of the college. Celebrating 60 years is a significant milestone, so our approach was to combine both names, to give a sense of the past as well as the future. Simplicity and retaining their primary brand colours gives the identity presence and impact on a range of merchandise.
Davy & Chapman was commissioned to design and develop a brand identity, full stationery suite, photography and an online store for The Untouched Pantry, committed to sharing the purest, natural, healthy, raw and organic products for its customers. Following comprehensive briefing sessions with the client, we settled on a vintage look and feel, yet with a modern sensibility.
A source of inspiration was old cooking product labels from the 60’s and vintage china tea patterns, what developed was a look and feel that the client loves and gives a definite point of difference in a very saturated ‘natural products’ market.
“Creating a new brand is never an easy process, but the team at Davy & Chapman guided us from the very beginning, ultimately creating a beautifully crafted brand identity and online experience for ourselves and our customers. Our reason for choosing them was feeling confident and comfortable with a team passionate about our business, experienced in developing a unique brand as well as offering practical advice with cutting edge creative, together with personable service and a caring approach for the end result.”
Today comes with a sense of pride and excitement about launching Davy & Chapman, our new creative agency. As you can imagine it takes a lot to get to this point, questioning, evaluation and sheer time and energy to really showcase who we are and what we stand for. One of the biggest challenging questions is ‘what is your point of difference’, what sets you apart from every other creative agency out there - well, for us, it’s our very personal approach, those relationships we have developed over time, the sheer determination to make sure you experience the very best and that we exceed your expectations - a personable approach - that’s what sets us apart.
Great design offers value for our clients, industry and economy and we want to work with those clients that appreciate that - it can’t work any other way. We show up each day full of inspiration and ideas and we continually challenge what resources will keep raising the bar for our body of work, which in turn gives you the best possible result.
We feel grateful that we have done, and will continue to do amazing work, experience involvement in great projects that really showcase our craft, hone our skills and of course continue to challenge us personally, professionally and creatively. It’s with an enormous sense of responsibility and pride in knowing we’re designing material that will be seen across New Zealand and the World and has an impact for our clients and their brands.
We can attribute our success to date and the ability to launch this agency by the amazing team that we surround ourselves with and the clients that allow us, and trust us to work with them, problem solve and explore the best creative solutions, tailored for them.
As creatives who are passionate about brand and the digital space and more importantly about what a clear strategic approach can deliver - we know that improved business performance comes from a strong brand, so if there is a project you would like to consider us for, please don’t hesitate to tell us about it’s scope and scale and your vision for what you want to achieve - you will very clearly see the point of difference we offer. Today is an opportunity to reaffirm that passion, placing our names to a creative agency that is different - it’s us and it’s personal.
We were commissioned to develop a new identity for an internal brand within Southern Cross Hospitals. The brief was very clear around developing a brand that supported a new central communications and resource platform for the team. It needed to highlight that it was a ‘one-stop-shop’ for access to all internal resources and reflect ease, collaboration and the efficiency of the new platform; effectively making it easier for everyone to access the very latest in tools and ultimately streamlining their operations.
The use of a tonal colour palette to represent the key attributes of the programme and a simple arrow device provided a clean, modern and fresh identity. Given it would be used among existing brand communications it was important to keep it simple but with an obvious reminder of its purpose.
As a brand and creative agency partner, we have worked with House of Travel since 2008, involved with their brand and how it sits within their retail environments nationwide. From press advertising to nationwide campaigns involving creative and digital applications, we have a clear understanding of the brand’s voice in the market. With hands on experience with each of their outlets, we play an integral role in supporting the overall marketing of the brand.
Having worked with the Carey team on designing a new prospectus, it was time to reflect this new look and feel across their online communications. We started with a comprehensive project scope for the design and development of their website, whilst working through a visual brand update across all of their printed collateral and suite of marketing communications.